How do I access my certificates of completion?
Certificates of completion for NAPFA courses can be found in your "Education History".
Who do I contact with questions about my continuing education credits?
Questions regarding continuing education hours may be sent to NAPFA-CEs@napfa.org. In addition, the CE Guidelines may be found here and frequently asked question regarding CE may be found here.
How do I register for a webinar?
Locate the webinar you would like to attend. If the webinar is free, click “Get Started”. If there is a fee for the webinar, click “Add to Cart” and check out when ready. Don’t forget to add it to your calendar as a reminder!
How do I attend a webinar after I have registered?
All webinars you have registered for can be found under "My Courses". Locate the webinar and click “Join”.
Can I access the courses using a mobile device or table?
NAPFA’s Learning Center is mobile responsive, and you can access your courses on a mobile device.
How do I make suggestions for possible learning topics or become a presenter?
Please feel free to share your ideas here!
What are the system requirements?
Minimum Browser Requirements: Windows 7, Mac OS X 10.9, Chrome 60, Firefox 52, Edge 14, Safari 10, or iOS 10. Internet Explorer is not recommended.
Other Recommendations: It is recommended that you use a PC or MAC with an updated Internet Browser. Make sure you have pop-ups blockers disabled in your Internet browser settings.
What should I do if I am having technical issues?
The most common reason for videos not functioning properly is due to security/firewall issues. If you are unable to access, please try to:
- Refresh your browser
- Join through an alternate web browser – Chrome or Firefox are recommended
- Join with an alternate computer or tablet that is not on your company’s network