Demystifying Leadership and the Art of Giving Feedback-PowerPoint presentation

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The document "Demystifying Leadership & the Art of Giving Feedback" by Daniel Kopp explores the principles of effective leadership and providing constructive feedback, drawing from military leadership practices. It aims to help leaders create clear expectations, foster ongoing feedback for personal growth, and analyze and resolve problems through a systematic process.<br /><br />The learning objectives include:<br />1. Developing a leadership model with clear expectations.<br />2. Implementing continuous feedback for personal development using the 5 E's of Feedback.<br />3. Breaking down events or problems to identify root causes and providing solutions.<br />4. Practicing through case studies.<br /><br />Key quotes and ideas emphasize that effective leadership involves getting others to willingly achieve desired outcomes, as illustrated by Dwight D. Eisenhower’s quote: "Leadership is the art of getting someone else to do something you want done because he wants to do it."<br /><br />The document distinguishes leadership from management, noting that leadership involves soft skills, empathy, and setting an example, while management focuses on techniques, tools, and procedures. A culture of candor and the principle "leaders eat last" underscore the importance of humility and responsibility.<br /><br />Feedback is crucial for growth, outlined in the 5 E's of Feedback framework:<br />1. Expectations & Priorities.<br />2. Early & Often feedback.<br />3. Positive & Constructive Evaluation.<br />4. Engage & Listen actively.<br />5. Empower Growth.<br /><br />To address issues effectively, leaders should use the DFP (Debrief Focus Point) Process:<br />1. Peel the onion by asking why repeatedly.<br />2. Identify contributing factors (CF) and determine the root cause (RC).<br />3. Provide instructional fixes (IF).<br />4. Tolerate the discomfort of the process.<br /><br />Case studies help put these principles into practice, such as addressing a billing error by identifying contributing factors, root causes, and instructional fixes to prevent future issues. Additional resources recommended for further reading include "Leaders Eat Last" by Simon Sinek and "Extreme Ownership" by Jocko Willink & Leif Babin.<br /><br />This structured approach to leadership and feedback aims to create a more effective and accountable organizational culture.
Keywords
Leadership
Constructive Feedback
Military Practices
Personal Growth
5 E's of Feedback
Root Cause Analysis
Case Studies
Empathy
Candor
DFP Process