Panel Discussion – Using DEI Principles to Enhance Your Client Service and Grow Your Practice-Course recording

Video Transcription

Video Summary

In a recent NAPFA (National Association of Personal Financial Advisors) session focused on Diversity, Equity, and Inclusion (DEI), presenters discussed the integration of DEI into business practices and emphasized its importance for fostering inclusive environments. Speakers, including Mike Walther, Mahaka Navram, and Michelle Wilson, shared personal narratives to illustrate their commitment to DEI. The session aimed to solicit feedback and promote resource sharing among attendees.<br /><br />Key points included understanding DEI as a continuous journey rather than a destination, with efforts every day to improve inclusivity. Some practical suggestions were revising intake forms to use non-gendered language, consciously making websites and marketing materials more inclusive, and supporting diverse causes through corporate sponsorship and community engagement.<br /><br />The session also touched on hiring practices, advising firms to seek diverse candidates and incorporate DEI in company values and culture. Additionally, collaboration in community outreach was highlighted as a means to broaden financial literacy and planning awareness.<br /><br />The event concluded by encouraging participants to participate in DEI initiatives, citing resources such as the NAPFA PRIDE group and the DEI mentorship program, which support underrepresented advisors. The importance of continuous learning and openness to new perspectives was underscored as integral to advancing DEI efforts.

Keywords

DEI

inclusive environments

business practices

financial advisors

diverse candidates

community engagement

corporate sponsorship

financial literacy

mentorship program