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How Implicit Bias Impacts Conflict, and What You Can Do About It
Course Information
Content Level: Intermediate
NAPFA Subject Area: J-Communications
Course Description
This session will provide practical solutions for how we can make difficult conversations easier, with a focus on interactions between people of different races, genders, and political beliefs. This customized webinar is designed to give advisors the confidence they need to overcome the fear, frustration, anxiety, and awkwardness that often occurs when in high-stakes conflicts with people of different backgrounds.
Speaker
Kwame Christian, Esq., M.A.
Kwame Christian, Esq., M.A., is director of the American Negotiation Institute, where he conducts workshops designed to make difficult conversations easier. As an attorney and mediator with a bachelor’s degree in Psychology, a master’s in public policy, and a law degree, Kwame brings a unique multidisciplinary approach to the topic of conflict management and negotiation.

Kwame is the author of the best-selling book, Nobody Will Play with Me: How to Use Compassionate Curiosity to Find Confidence in Conflict, and the TEDx Talk, Finding Confidence in Conflict. He also hosts the podcast, Negotiate Anything. 
Summary
Availability: On-Demand
Expires on Dec 31, 2025
Initial Cost: Member: $0.00
Non-Member: $39.00
Additional Cost: CFP® CE: $10.00
Credit Offered:
1 NAPFA CE Credit
1 CFP® CE Credit
Contains: 2 Courses
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